This course introduces learners to the foundational skills needed in social work practice. It focuses on essential interpersonal, communication, and problem-solving skills that are crucial when working with individuals, families, and communities. Learners will explore active listening, empathy, interviewing techniques, assessment, and professional boundaries. The course also emphasizes cultural sensitivity, ethical practice, and the importance of self-awareness in social work.
By the end of the course, participants will have a solid understanding of how to engage effectively and compassionately with service users in diverse settings
- Teacher: Lydiah Wangui